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Product Information

General

  • Where can I get a new controller?
  • What is Intelliheat Technology?
  • What is the maximum temperature of the heated blankets?
  • How does dual control work (UBs/MPs)?
  • Can I use my blanket with an adjustable bed?
  • What is the life expectancy of the blankets?

See all 15 articles

Instructions for use

  • Product Manuals/Instructions
  • How to use controls for throws/Scandi/Snowed In
  • How to use heatpad controller

Safety

  • How do I have my product serviced?
  • Why do the blankets switch off after 9 hours?
  • Do the blankets need to be PAT tested?
  • How safe is an electric blanket?

Product Issues/Faults

  • My controller feels warm – is this a problem?
  • Why is lower half of throw not heating?
  • Why is one side not heating?
  • Why is there a blue flashing light?
  • Why is the controller showing rotating lights?
  • The electric blanket is taking too long to pre heat or does not get very hot.

Washing

  • How to remove debris and fluff up fleece and faux fur blankets?
  • Can I use Fabric softener and detergent?
  • How do I wash a heatpad?
  • How do I wash an electric blanket?
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